Safety & General Information
Q : Can children use this fan?
A : No. Children under 8 should not operate or play with the fan. Always supervise children and individuals with reduced physical/mental capabilities.
Q : Where should I avoid placing the fan?
A : Do not use in damp, high-temperature, dusty, or acidic/alkaline environments.
Keep away from curtains, combustibles, or slopes to prevent tipping.
Q : Can I use third-party adapters or parts?
A : No. Only use the provided adapter or replacements from authorized service centers.
Non-approved parts may cause hazards.
Setup & Assembly
Q : How do I assemble the support tubes?
A : Align the U-shaped groove on the support tube with the host’s three support columns.
Insert until the positioning axis clicks into place. Repeat for all three tubes.
Q : How do I fold/unfold the support tubes?
A : To unfold, pull the tubes outward until they click into place. To store, fold them toward the center.
Avoid placing hands in the folding area to prevent pinching.
Operation & Modes
Q : What are the fan’s operating modes?
A : 4 modes are available:
- Normal Wind: 32 adjustable speeds (default: speed 16).
- Sleep Wind: 3 speeds with dimmed display after 10 seconds.
- AI Wind: Auto-adjusts speed based on room temperature.
- Natural Wind: Simulates natural airflow (3 speeds).
Q : How do I adjust oscillation angles?
A : Left/Right Oscillation: Cycle through 60°→100°→150°→OFF.
Up/Down Tilt: Adjust between 15°~90°.
Q : How does the timer work?
A : Set shutdown time (1–24 hours) via the timer key.
The display reverts to the current mode after 5 seconds.
Remote Control
Q : What is the remote control range?
A : Works within 6 meters of the fan. Replace the 3V button battery if unresponsive.
Q : How do I reset the remote control?
A : Remove the insulating spacer from the battery compartment upon first use.
Troubleshooting
Q : The fan won’t start. What should I check?
A : Ensure the adapter is properly connected.
Verify the power outlet is functional.
If issues persist, contact support (may indicate a damaged control board, motor, or adapter).
Q : Why is there an unusual noise during operation?
A: Check if the blade is installed correctly or obstructed by foreign objects.
Ensure the front/rear grilles are securely fastened.
Q : The oscillation function isn’t working？
A : Wait up to 10 seconds for calibration to complete. If unresolved, contact support (may indicate motor damage).
Cleaning & Maintenance
Q : How do I clean the fan?
A : 1.Unplug the fan.
2.Remove the front/rear grilles by unscrewing and twisting counterclockwise.
Q : Can I wash the blades or grilles?
A : Yes, but only after disassembly. Dry thoroughly before reassembly.
Warranty & Support
Q : What is the warranty period?
A : A 2year guarantee covers manufacturing defects. Keep your purchase receipt as proof. Exclusions include misuse, voltage issues, or unauthorized repairs.
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